We are a lifestyle hotel company dedicated to consistently being best in class by delivering personalized experiences based on each guest’s distinct needs. Our culture is one of independent and spirited individuals who love what they do and share a desire to create a genuine environment where each person can truly be themselves. It’s important to know that we have 10 core values that we live by; we’ll expect that you will too.
You are the heart, mind, and soul of the hotel from 11pm – 7am. Your most important task will be to perform the close of day functions for your hotel. You’ll account for the hotel’s daily activity by organizing and verifying information. If you see something that doesn’t make sense, you’ll correct it. You’ll post information to accounts and run/distribute daily reports. You’ll be expected to answer any incoming calls in full hospitality mode: you may be asked to make a reservation, take care of a guest request, or, at times, handle an emergency situation. You are the go-to person overnight.
The day shift and the GM are relying on you to tell them what went on overnight, so your ability to convey important information to is crucial. You’re the face of the hotel during your shift, so we want to you act professionally at all times.
You think on your feet, have a strong sense of hospitality, and an eye for detail. You have some accounting or bookkeeping experience. Your tasks should be completed efficiently and accurately. You’ll also need some discipline to stay focused, even when there’s little going on. Remember-no matter what anyone tells you, it’s not okay to grab a quick nap. One more thing-we are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is stupid, disrespectful, bad business and won’t be tolerated. It’s also illegal.
Discover the award winning 3 diamond Comfort Suites Chicago hotel, located in the heart of downtown Chicago on North Michigan Avenue. Select from a range of beautifully designed studio, one- and two-bedroom downtown Chicago suites ranging from 500-1,200 square feet. Spacious and distinctly contemporary, each Chicago hotel suite blends the full range of guest amenities and services with an upscale residential feel and sweeping downtown views.